AQUAREA SERVICE+ POLICY NOTE

Data Privacy and Processing

1. Data Collection

We collect personal and technical data necessary to provide Aquarea Service+ services. This includes:

- Installation location and system specifications

- Contact information and service history

- Performance metrics and usage data

- Payment and billing information

2. Data Usage

Your data is used exclusively for:

- Service delivery and maintenance

- System performance optimization

- Billing and invoicing

- Emergency response and technical support

- Compliance with legal requirements

3. Data Protection

All data is protected using industry-standard encryption and security measures. We comply with GDPR and other applicable privacy regulations.

4. Third-Party Sharing

Your data is not shared with third parties except:

- Service partners authorized to perform maintenance

- Payment processors for billing

- Legal authorities when required by law

5. Your Rights

You have the right to:

- Access your personal data

- Request data corrections

- Opt-out of marketing communications

- Request data deletion (subject to legal requirements)

6. Data Retention

Personal data is retained for the duration of your service agreement and 2 years thereafter for compliance purposes.

7. Contact for Privacy Concerns

For privacy inquiries: privacy@aquarea.com

Data Protection Officer: dpo@aquarea.com

8. Policy Updates

This policy is subject to periodic updates. We will notify you of significant changes via email.

Last Updated: 2024